Start Secure Crypto Setup

Why use a hardware wallet?

Hardware wallets keep your private keys offline in a dedicated device, which dramatically reduces the risk of theft from malware, phishing, or compromised computers. With Trezor, you control the keys — and that means you control the crypto. The following steps will guide you through a secure initial setup that prioritizes safety and simplicity.

Before you begin — what you need

• Your brand-new Trezor device and official USB cable.
• A clean computer (or phone) and a modern browser. Preferably one you trust and that has no known malware.
• A quiet, private place to write down your recovery phrase without being observed or photographed.
• Pen and the recovery card that came with the device (or any secure offline notebook).

Important: Never share your recovery phrase with anyone. Trezor support will never ask for it. Do not store the full recovery phrase digitally (photos, cloud storage, notes apps).

Step-by-step setup

1. Unbox and power on. Connect your Trezor to your computer using the supplied cable. If the device has a protective film, remove it and inspect the package for tampering.
2. Visit the official start page. On your computer, open your browser and go to trezor.io/start. This page will detect your device and guide you through downloading the official software if needed. Always verify the site URL and SSL certificate before proceeding.
3. Install firmware and software. If prompted, update the device firmware and install the recommended Trezor app or browser extension. Firmware updates include important security fixes — only accept firmware signed by the vendor.
4. Create a new wallet. Choose “Create a new wallet” on the device or in the app. The device will generate a secure random recovery phrase (typically 12, 18, or 24 words).
5. Write down your recovery phrase. Carefully transcribe each recovery word onto the supplied recovery card or a secure notebook. Read each word out loud as you write it and double-check the order. Keep this backup offline and stored safely — it is the only way to recover your funds.
6. Set a PIN. Choose a PIN that you can remember but that is not easily guessable. A longer PIN is generally safer. Your PIN is stored only on the device and does not replace the recovery phrase.
7. Confirm your backups. The device will ask you to confirm a few words from the recovery phrase. This confirms that you copied them correctly. You’ll also get the chance to verify the wallet address on the device's screen before sending or receiving funds.

Security best practices

• Never type your recovery phrase into a computer or website. The only time the words should be written is on physical paper or metal backup you control.
• Store multiple backups in separate secure locations. Consider a fireproof safe or a deposit box for long-term storage.
• Use a passphrase for extra protection. An optional passphrase acts as a 25th word. It provides another layer of defense but must be remembered — losing it means losing access to that specific wallet set.
• Keep firmware and software up to date. Updates patch vulnerabilities and improve features. Verify update prompts through official channels.
• Be wary of phishing. Only use official domains (check the URL carefully), and do not click unverified links in unsolicited emails or messages.

Warning: If anyone asks for your recovery phrase, it’s a scam. Sharing your recovery phrase gives full control over your funds — never disclose it.

First transactions — receive safely

When receiving crypto for the first time, always verify the receiving address on the Trezor device screen. Wallet software can be compromised, but the device screen is the last trusted place to confirm the address. Send a small test amount first to verify everything is correct before transferring larger sums.

Troubleshooting & help

If you run into issues during setup — for example the device doesn’t respond, firmware update fails, or you can’t confirm a word — follow the troubleshooting guidance on the official start page. If you still need help, contact official support through the vendor’s verified channels. When contacting support, never provide your recovery phrase or private keys.

Summary

Setting up your Trezor is a short process with long-lasting security benefits. In summary: unbox, visit trezor.io/start, install and update firmware, create a new wallet, write down and securely store your recovery phrase, set a PIN, and always verify addresses on the device screen. With these steps, your private keys remain offline and under your control.